Terms and Conditions

Operated by GBL Solutions N.V.  ·  Curacao Gaming Control Board  ·  Australian Players

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Player”, “User”, “you”) and WinShark Casino, operated by GBL Solutions N.V., a company incorporated under the laws of Curaçao, with registered address at Abraham de Veerstraat 9, Willemstad, Curaçao (“the Company”, “we”, “us”). WinShark Casino operates under licence issued by the Curaçao Gaming Control Board (GCB).

These Terms apply to all access and use of the website located at winshark-casino-australia.com and all associated subdomains, mobile versions, and services (collectively, “the Platform”). These Terms should be read alongside our Privacy Policy and any specific promotion terms published on the Platform, all of which are incorporated by reference.

These Terms are effective as of the date of your first account registration or first use of the Platform, whichever is earlier. We reserve the right to amend these Terms at any time. Continued use of the Platform following notification of changes constitutes your acceptance of the revised Terms.

To register and use WinShark Casino, you must meet all of the following eligibility requirements at all times:

One Account Per Player: Each player may hold only one registered account. Multiple accounts registered by the same person — whether using different email addresses, names, or payment methods — constitute a material breach of these Terms. All such accounts will be closed and any balances or winnings held therein will be forfeited without recourse.

Registration Information: You must provide complete, accurate, and truthful information during registration, including your legal full name, date of birth, residential address, phone number, and email address. This information must remain current at all times. Any changes must be communicated to our Support team promptly. The Company reserves the right to request updated information or supporting documents at any stage.

You acknowledge that the personal information you submit is used for account management, identity verification, fraud prevention, and regulatory compliance. By registering, you confirm that all information provided is genuine and complete.

WinShark Casino is required to verify the identity of all players before processing withdrawals and may do so at any other time as required for regulatory or fraud-prevention purposes. This process is commonly referred to as Know Your Customer (“KYC”) verification.

We strongly recommend completing KYC verification immediately after registration to avoid delays when you request a withdrawal. Failure to complete KYC verification will result in withdrawal requests being held until verification is successfully completed.

All submitted documents are processed and stored in accordance with our Privacy Policy and applicable data protection regulations. KYC verification is typically completed within 1–2 business days. If documents are incomplete, unclear, or inconsistent with account information, we may request additional information before completing verification.

Account Security: You are solely responsible for maintaining the confidentiality of your login credentials (username and password). You must not share your account access with any third party. Any activity conducted through your account — whether authorised by you or not — is your responsibility. If you suspect unauthorised access to your account, you must notify our Support team immediately.

Two-Factor Authentication (2FA): WinShark Casino supports 2FA for enhanced account security. We strongly encourage all players to activate this feature via their Account Settings.

Currency: The currency selected during registration is permanent and cannot be changed after account creation. Australian players may register with AUD or another available currency. Please select carefully before completing registration.

Dormant Accounts: An account that has not been accessed for 12 consecutive months may be classified as dormant. The Company may apply an administrative maintenance fee of AU$10 per month to dormant accounts, deducted from the available balance, once the balance falls to zero. Players will be notified via the registered email address before any fees are applied.

Account Closure: You may request the closure of your account at any time by contacting Support via live chat or email. Any remaining Real Money balance will be refunded to your registered payment method, subject to identity verification. Bonus Funds not yet converted are forfeited upon account closure. The Company may close or suspend an account at any time in its sole discretion for breach of these Terms, fraud suspicion, or regulatory requirements.

The Company shall not be liable for any loss or damage arising from your failure to maintain account security, including but not limited to losses resulting from shared credentials or third-party access.

WinShark Casino supports a range of deposit methods including credit and debit cards (Visa, Mastercard), e-wallets (Skrill, Neteller, ecoPayz), prepaid solutions (Neosurf, Paysafecard), bank transfer, and major cryptocurrencies (Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, and others). Available payment methods may vary by country and are subject to change without notice.

The Company reserves the right to request verification of payment methods and source of funds at any time. Deposits from payment methods not belonging to the account holder, or from jurisdictions where online gambling is restricted, may be reversed and the associated account suspended pending investigation.

Players may request withdrawal of Real Money funds at any time, subject to the conditions set out below. Bonus Funds and free spin winnings may only be withdrawn after applicable wagering requirements have been met in full.

Withdrawal Method: Withdrawals must be made to the same payment method used for deposits, up to the deposited amount. Remaining balances may be withdrawn via an alternative approved method. The Company reserves the right to request additional verification before approving withdrawal requests.

Pending Period: WinShark Casino may apply a review period to withdrawal requests before processing. During this period you may cancel the withdrawal and return the funds to your balance for continued play. Once approved, the withdrawal cannot be reversed.

WinShark Casino offers a range of promotional offers including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms of each promotion in addition to the general conditions set out in this section. In the event of any conflict between the specific promotion terms and these general Terms, the specific promotion terms shall prevail.

All games offered on the WinShark Casino platform use certified Random Number Generator (“RNG”) technology and are regularly audited by independent third-party testing agencies to ensure fair and unpredictable outcomes. The return-to-player (“RTP”) percentage for each game is published within the individual game information panel.

Technical Malfunctions: In the event of a technical fault, server disruption, or software error that affects game integrity or round resolution, the Company reserves the right to void affected bets and return stakes to the players involved. The Company is not liable for any disruption to gameplay resulting from factors beyond its reasonable control, including internet connectivity issues on the player’s side.

Erroneous Odds or Payouts: If a game is made available with an erroneous RTP setting, incorrect paytable, or technical anomaly that produces abnormal payouts, the Company reserves the right to void any bets placed during such a period and/or withhold associated winnings pending investigation.

Disconnections: The Platform uses technology designed to detect player disconnections and preserve game state where possible. However, the Company cannot guarantee uninterrupted connectivity and is not liable for losses caused by disconnection, time-outs, or incomplete transactions resulting from connection failure on the player’s device or network.

The following activities are strictly prohibited on the WinShark Casino platform. Any player found to have engaged in prohibited activity will have their account suspended or permanently closed, and all balances and winnings may be forfeited:

The Company cooperates fully with law enforcement authorities and will provide all necessary information in cases of suspected fraud, money laundering, or criminal activity in connection with a player’s account.

All content on the WinShark Casino Platform — including but not limited to text, graphics, logos, game interfaces, animations, sound effects, software, and the overall “look and feel” of the website — is the exclusive property of GBL Solutions N.V. or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to copy, reproduce, modify, distribute, publicly display, or create derivative works based on any content from the Platform without the prior written consent of the Company.

The WinShark Casino name, shark logo, and all associated branding materials are trademarks of GBL Solutions N.V. Unauthorised use of these trademarks is strictly prohibited.

The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive loss or damage arising from your use of the Platform, including but not limited to losses arising from:

Gambling involves financial risk. The Company does not guarantee that you will make a profit from your use of the Platform. By using WinShark Casino, you accept all risk of gambling loss. The Company’s total maximum liability to you in respect of any claim arising under these Terms shall not exceed the total amount deposited by you in the 12 months preceding the relevant event.

WinShark Casino is committed to promoting a safe and responsible gaming environment. We encourage all players to treat gambling as a form of entertainment and to play within their means. The Platform provides a range of tools to help players maintain control over their gambling activity.

WinShark Casino collects, processes, and stores personal data in accordance with its Privacy Policy, which is published on the Platform and incorporated into these Terms by reference. By creating an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

The Company implements industry-standard security measures, including SSL encryption, to protect your personal and financial information during transmission and storage. However, no data transmission over the internet can be guaranteed to be completely secure, and the Company cannot warrant the security of any data transmitted to us electronically.

We may use your personal data to: administer your account; process transactions; verify your identity; detect and prevent fraud; comply with regulatory obligations; personalise your experience on the Platform; and communicate promotional offers (where you have opted in). You may opt out of marketing communications at any time via your Account Settings or by contacting Support.

We do not sell your personal data to third parties. We may share data with service providers engaged to support the operation of the Platform (such as payment processors, KYC providers, and customer support platforms), all of whom are bound by appropriate confidentiality and data protection obligations. We may also disclose data where required to do so by law or regulatory authority.

Amendments: The Company reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will provide advance notice via email to your registered address and/or by a prominent notice on the Platform. Continued use of the Platform after the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact Support to close your account.

Governing Law: These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Curaçao. Any disputes shall be subject to the exclusive jurisdiction of the courts of Curaçao, except where mandatory consumer protection laws in your country of residence provide otherwise.

Entire Agreement: These Terms, together with the Privacy Policy and any applicable specific promotion terms, constitute the entire agreement between you and the Company in relation to your use of the Platform and supersede all prior agreements, representations, and understandings.

Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remaining Terms, which shall continue in full force and effect.

© 2026 WinShark Casino Australia. All rights reserved. Operated by GBL Solutions N.V. under Curaçao Gaming Control Board licence. These Terms and Conditions were last updated on 13 February 2026 and supersede all previous versions.

Online gambling may be restricted or regulated in your jurisdiction. It is your sole responsibility to ensure compliance with local laws before using this Platform. WinShark Casino does not constitute legal or financial advice. Please verify your eligibility before registering.

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